CenterPoint Crossbow Warranty

CenterPoint's written policy is a two year limited warranty against defects in materials or workmanship affecting the crossbow's operation, running from the date of purchase and applying to the original purchaser only - it is not transferable if you buy a bow used. The frame, trigger assembly, cocking mechanism and limb assembly are the parts it is written to protect. If one of those fails under normal use because of how it was built rather than how it was used, CenterPoint will inspect it at no charge and repair or replace it at their discretion, which can mean a similar product rather than the identical model if yours is no longer in production.

The exclusions are the parts that actually wear out: strings, cables, cable slides, sleeve bushings, bearings, and cosmetic damage. That list overlaps almost completely with the parts this site exists to help you replace - see string lengths by model and the crank and cocking device page for the cranks that are also excluded as wear items. In practice this means the warranty protects the bow's frame and mechanism, not its consumables, which is exactly the split most owners run into: the crossbow itself rarely fails, but the string always eventually does, and that cost sits outside the warranty from day one regardless of how new the bow is.

CenterPoint lists a long set of conditions that void coverage outright: a dry-fire event, using arrows or accessories that are not CenterPoint-branded and recommended for your model (see what actually fits before buying aftermarket bolts), failing to maintain the bow per the manual, modification or unauthorized alteration, commercial rental use, and improper storage or calibration. Several of these are easy to trip without meaning to - buying a bolt on weight and length alone without checking the nock type is the most common one, since a bolt that does not seat correctly against the string is also the leading cause of dry-fire.

The warranty is not active on its own. CenterPoint requires registration within 30 days of purchase, either online at CenterPoint Archery's product registration page or by mailing in the card that ships with the bow. Skip this step and there is nothing to claim against later even if the defect is genuinely the manufacturer's fault - the registration is what turns the printed warranty language into a warranty that actually applies to your bow.

CenterPoint administers this warranty itself rather than through a retailer, which traces back to who owns the brand - see who actually makes CenterPoint crossbows for that ownership chain, including why one CenterPoint model's manual states a longer term than the two years here.

If something covered does fail, CenterPoint's process starts with a phone call to customer service or a request through their support form for a Return Material Authorization number before you ship anything - sending a bow back without an RMA is the fastest way to have it sit unprocessed. Once authorized, CenterPoint inspects the crossbow at no charge and repairs or replaces it at their discretion, which includes the option to substitute a similar product. That last detail matters most for the discontinued models this site covers - see the current and discontinued lineup - since a warranty claim on a bow CenterPoint no longer makes may come back as a different current model rather than a like-for-like replacement.

That RMA process is specifically for a covered defect. For general questions, the owner's manual, or sorting out which model is actually in hand, see CenterPoint's manuals and customer service contacts.

Most of the bows covered elsewhere on this site - the Sniper 370, the Wrath 430, the Patriot 425 and others - are well past a two year warranty window even for someone who bought one new in its last year of production. For those owners the manufacturer warranty was never going to be the long-term answer regardless of what it covered, which is why the string, cable and crank aftermarket matters as much as it does: it is the only channel left once the two years and the exclusion list have both run out. Read the warranty for what it is - protection during the first two years against a genuine manufacturing defect - and plan on the aftermarket for everything else, which on a CenterPoint eventually means everything.